Ondo State Competition & Consumer Protection Agency
Committed to Consumer Protection
Committed to Consumer Protection
The Administrative Secretary
The Ondo State Consumer Protection Agency is dedicated to protecting consumer rights and promoting fair, transparent market practices. We are committed to addressing consumer complaints, enforcing compliance, and strengthening public confidence in the marketplace. Our mission is to serve the people with integrity, professionalism, and efficiency. Together, we will ensure a safe and fair trading environment for all citizens.
Learn MoreA glimpse of our activities across Ondo State
Latest updates, programs, and enforcement activities across Ondo State
The Nigerian Electricity Regulatory Commission (NERC) has issued a step-by-step guide for consumers facing power supply and billing issues, urging them to follow established complaint channels.
According to NERC, consumers should first contact their Distribution Company (DisCo) customer care unit for faults, outages, metering concerns, or billing disputes. Where a complaint remains unresolved, customers in states with a State Electricity Regulator (SER) should escalate to that authority.
📞 0201 344 4331 | 0908 899 9244
📧 consumeraffairs@nerc.gov.ng
OCCPA encourages all Ondo State residents to use these channels to assert their consumer rights.
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